How to handle rolling starts in Series Events?
Article 2681518, Status: VALIDATED
Table of Contents
❓Issue/Question
- How to handle rolling starts in Series Events?
- We miss series because of rolling starts.
- A series started X hours before the scheduled start and we missed it.
- When can we connect to a series before it starts?
💻Environment/Context
- Series Events
🥚Cause
- Because of rolling starts in a tournament some series start multiple hours before they are initially scheduled
- Rolling starts are when the next series starts almost immediately after the one before ends, regardless of the scheduled time
👌Resolution/Answer
- After a series in a tournament ends, check if another is set to start in the next 3 hours
- If yes, check the scheduled time for that series every 5 - 10 minutes and take action accordingly
- After connecting to the series, update the scheduled times for the upcoming series in the tournament
In general we recommend connecting to a series up to 45 minutes before the scheduled start of the series